Aaron McGuirk.
Infrastructure & Systems Engineer specializing in cloud operations, enterprise virtualization, network security, and custom IT automation.
[email protected]:~# cat profile.json
{
"degree": "B.S. Computer Science",
"almaMater": "Siena College '23",
"focus": [
"Software Engineering",
"Enterprise Systems",
"Networking & Virtualization"
],
"status": "Available for Consulting"
}
About Me
I am a Computer Science graduate from Siena College with extensive hands-on experience in corporate IT operations, infrastructure optimization, and system integration.
As an experienced IT consultant and infrastructure engineer, I build and maintain robust on-premise and cloud environments. My day-to-day work spans hypervisors, enterprise switch fabrics, firewall security, and automating business process workflows.
Resume & System Log
- Manage enterprise IT operations for 1,000+ global users across multi-site on-premise and cloud environments.
- Manage a $250K+ IT budget to support robust and secure infrastructure. Collaborate strategically with business leadership to align IT capabilities with organizational objectives.
- Lead the IT Service Desk using ServiceNow ITSD, driving continuous improvement in incident resolution, service delivery, and user satisfaction.
- Direct incident response and mitigation, employing root cause analysis to implement lasting solutions and ensure business continuity.
- Administer critical server, network, and firewall systems. Manage security patching, compliance, network monitoring, and enterprise security platforms.
- Optimize IT asset lifecycles and application performance while contributing to major migration, upgrade, and automation projects.
- Provided onsite, remote, and phone support to over 1,100 employees worldwide, logging and resolving tickets via ServiceNow ITSD.
- Configured, deployed, and remediated end-user hardware, laptops, mobile devices, printers, approved software, and peripherals.
- Followed corporate regulatory controls to ensure data accuracy, endpoint security, and compliance.
- Created and maintained purchase requisitions / purchase orders in Oracle EBS to support infrastructure requirements.
- Developed and integrated a custom Salesforce platform for the hardware services team to process digital work orders and product tracking.
- Engineered an enterprise-wide IT asset management lifecycle system to track deployed and returned hardware assets.
- Built and manufactured first responder emergency vehicles, including police cruisers, ambulances, and fire apparatus.
- Diagnosed complex automotive mechanical/electrical issues and advised clients on optimal repair solutions.
- Remodeled and upgraded the business's entire internal computer infrastructure to maximize operational efficiency.
- Engineered and deployed a custom high-reliability live streaming architecture across parish facilities.
- Provide ongoing systems administration, technology upgrades, and infrastructure troubleshooting across three regional facilities.
- Spearheaded the sunset of legacy site access control infrastructure and led end-to-end migration to cloud-native Avigilon Alta (Openpath) across multi-site facilities.
- Managed external security contractors, hardware vendors, and internal stakeholders to ensure seamless hardware cutover with zero disruption to facility operations.
- Architected complete data extraction, ETL pipelines, and data cleanup from legacy databases to provision cloud identity records and digital keycards.
- Engineered automated API integrations with cloud Identity Providers (Entra ID) for real-time user provisioning, role-based access control (RBAC), and automated offboarding sync.
- Key technical contributor in facility decommissionings and corporate office consolidations, migrating and rightsizing server room infrastructure to optimize overall tech footprint.
- Co-managed cabling, network, and hardware vendors during site build-outs to execute physical server rack migrations, structured patch panel wiring, and fiber/copper trunking in the new corporate facility.
- Executed physical and logical relocations of hypervisors, core switches, firewalls, and NAS storage arrays within tight maintenance windows to guarantee business continuity.
- Streamlined hardware assets and eliminated redundant network gear during space downsizing, reducing operational overhead while maintaining high-availability service levels.
- Led the development of a unified automation platform integrating field service records directly into Salesforce via REST API integrations.
- Decommissioned legacy manual tracking software, resulting in enhanced data accuracy, streamlined workflow approvals, and strict audit compliance.
- Directed the end-to-end migration from an aging on-premise PBX phone system to RingCentral UCaaS across global enterprise locations.
- Designed custom call flows, auto attendants, and intelligent IVR routing while integrating single sign-on (SSO) and identity provisioning for seamless onboarding.
// IT Operations & Infrastructure
Windows Administration, Active Directory, Windows Server, Microsoft Entra ID, Linux (Debian/Ubuntu/Rocky), Virtualization (VMware ESXi, Hyper-V, Proxmox), Docker/LXC, Cloud Computing, TrueNAS/FreeBSD, Windows Deployment Toolkit (MDT/WDT)
// Enterprise Tools & Platforms
ServiceNow, ManageEngine, ADManager Plus, Office 365 Administration, MobileIron, Lansweeper, Oracle E-Business Suite, Salesforce, Google Workspace
// Networking, Security & Edge
TCP/IP, DNS, SSL/TLS, NGINX, Apache, Fortinet, Ubiquiti (UniFi), Cloudflare, CrowdStrike Falcon, Automation Fundamentals
// AI Tooling & Scripting
ChatGPT, Gemini, Claude, PowerShell, Shell, Bash, Python, Git
// Core Skill Benchmarks
- Collaborated with team members to analyze submarine engineering challenges.
- Engineered a functional SeaPerch ROV system that competed successfully against regional teams.
- Migrated complete IT operational facility and server room assets across campus buildings.
- Maintained, configured, imaged, and deployed hundreds of student and faculty workstations.
- Managed rollout and decommissioning of Mac lab hardware, disk imaging, and secure hardware disposal.
- Provided direct technical support and ticket remediation for faculty, staff, and students.
Key Projects & Repositories
Hobbies & Home Lab
Connect & Solutions
Get In Touch
Have a question, technical inquiry, or networking request? Reach out directly via email or social channels.
Consulting & Solutions
Looking for enterprise infrastructure optimization, cloud hosting, virtualization, or network engineering help?